Dec 16, 2020
Tony Caldwell shares his insights on how to thrive in a virtual world
Dec 9, 2020
Author Troy Korsgaden discusses the challenges agents are facing in an increasingly automated, digital world. Korsgaden identifies some common struggles agents are facing in the digital age and offers solutions to overcome them in order to successfully meet the evolving demands of today's insurance customers.
Dec 2, 2020
As business interruption cases make their way through the courts, well-known consumer attorney Brian Kabateck, shares his insights on what insurers should be watching.
Nov 18, 2020
The coronavirus has taken a particularly high toll on all segments of the travel and hospitality industries. Ben Howell, Chubb Deputy Head of Accident and Health, Asia Pacific, and John Thompson, Chubb’s Division President of International Accident & Health, join Host Patti Harman to discuss the different aspects of...
Nov 12, 2020
While WFH has presented many challenges, one of the most significant is the loss of “work visibility” for both managers and producers. By using many of the same motivational concepts that drive performance in sports, gamification presents an effective and entertaining way to elevate the metrics that matter most and...